I recently found that my bank had been continuously charging me 25 dollars each month.
I just couldn't believe what I saw as I was viewing my account information on the bank's Website. I rarely do the checking on my account since I believe there shouldn't be no problem with that. Normally most banks in the U.S. won't charge their clients if they have saved adequate amount of money, usually as much as several thousands dollars or more. Now I assume that the reason why I was charged by them is that the bank didn't recognize me having enough money saved in there. The truth is I do have enough money, however. In order to save myself out of trouble, I wrote the bank an email telling them what had been going wrong and requesting to get the extra charges back to me. So far I haven't received any answer yet. I hope the bummer can be sorted out smoothly and as soon as possible.
sort out 解決
What's fun is that maybe I should take the complaint letter to my class and show it as a live example of business writing.